Complaints
Last updated: August 2026
Talk to us first
If something is not right, please tell us as soon as possible — ideally while you are still in the Algarve, so we have the chance to put it right. Email info@atlanticgolfbreaks.com or call us on the numbers listed on our contact page.
We will acknowledge written complaints and aim to respond substantively within 30 days.
Livro de Reclamações (Portuguese complaints book)
As a business registered in Portugal, we are required to provide access to the national electronic complaints book. You can submit a complaint directly to the Portuguese authorities through the official platform at livroreclamacoes.pt.
Alternative dispute resolution
Consumers may also refer a dispute to a Portuguese consumer arbitration centre. Details of the competent body for your dispute are available from Turismo de Portugal or from the Direção-Geral do Consumidor.
Our registration
Atlantic Golf Breaks is a trading name of VogalOrizontal Unipessoal Lda, registered with Turismo de Portugal under RNAVT 13529.